For help with the game, account access, purchases, bugs, or player safety, email darthluvjoy@hotmail.com.
Have an idea for Eclipse Relics? Send feedback by email or join the Eclipse Relics Discord. Please do not post account, purchase, or other private information in public Discord channels.
Please include your in-game display name, player ID if available, device model, operating-system version, app version, and a short description of what happened. Screenshots can help. Never send your password, full store receipt, or payment-card information.
Open Settings → Delete Account in the game and confirm the request. If you cannot open the game, email support with your display name and player ID so we can identify the correct account.
If a completed purchase is not reflected in the game, restart the game once and check the relevant shop or Battle Pass page. If it is still missing, contact support with the product name, purchase time, and the Apple or Google transaction ID. Do not send payment-card details.
Eclipse Relics is an online game and requires a stable internet connection. If the service cannot be reached, switch between Wi-Fi and cellular data, confirm that the latest game version is installed, and try again.
You can report messages and block abusive players from the in-game chat. Serious or unresolved concerns can also be sent to the support email above.